Returns & Exchanges
At Katie Perry, we want you to feel confident and beautiful in every piece you purchase. If your selection isn't quite right, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure items are in their original, unworn condition with all tags attached, and pack them securely in the original shipping box if possible.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.